Most occurrences are never investigated by a State body, so operators must investigate them internally. This practical course teaches a proportionate method for internal investigations that finds the real system issues and produces corrective actions that last.
Who it is for
Safety officers, flight safety officers, maintenance quality staff and line managers in airlines, helicopter operators and MROs
Learning outcomes
- Decide which occurrences need internal investigation and at what depth
- Plan and run an internal investigation within regulatory timelines
- Apply root cause and contributing factor analysis
- Write an internal report and track corrective and preventive actions
Course outline
- Triage and scoping
- Gathering facts and interviewing
- Root cause analysis tools
- Human factors in the analysis
- Reporting, actions and follow-up
Topics follow public standards: ICAO Doc 9859; EU Regulation 376/2014 (Art. 13); EU Regulation 965/2012.
Frequently asked questions
How long is the course?
The course runs 3 days.
Who is the course for?
Safety officers, flight safety officers, maintenance quality staff and line managers in airlines, helicopter operators and MROs
What delivery modes are available and what does it cost?
Classroom in Tbilisi €850, online classroom (live virtual) €620, self-paced online €150; prices per participant, excluding VAT. Group and in-company prices on request.
Where does the course take place?
Classroom sessions are held at Ana Politkovskaya Street N14, Tbilisi, Georgia. The course is also available online or in-company in Georgia or abroad.
Will I receive a certificate?
On successful completion you receive a Certificate of Completion from the Aviation Training Center of Safety Academia, listing the course title, topics, training hours, dates and instructor. Our instructors are certified aviation professionals, holding GCAA teacher licences, ATPL licences and IATA certificates. All training is designed, delivered and reviewed under our internal quality management system, which follows ISO 9001 principles. Our courses support the training requirements organisations meet under ICAO, EASA and national rules. As with all such regulatory training, each organisation accepts training through its own quality or training system, and on request we provide the syllabus and instructor's CV for your Quality or Safety Manager to review.
