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Just Culture and Occurrence Reporting

Safety2 daysFoundation

People only report what they feel safe to report. This course explains how to draw the line between honest mistakes and unacceptable behaviour, how to protect reporters, and how to set up a reporting process that people trust and actually use.

Who it is for

Managers, safety staff, HR and legal advisers, crew and maintenance supervisors

Learning outcomes

  • Explain mandatory and voluntary occurrence reporting requirements
  • Apply a structured decision aid to distinguish error, at-risk behaviour and reckless conduct
  • Describe the legal protections for reporters and safety information
  • Design a feedback process that encourages reporting

Course outline

  • Why reporting matters
  • Reporting obligations and timelines
  • Just culture principles and decision aids
  • Protection of safety information
  • Feedback and closing the loop

Topics follow public standards: ICAO Annex 19 (protection of safety data and information); EU Regulation 376/2014.

Frequently asked questions

How long is the course?

The course runs 2 days.

Who is the course for?

Managers, safety staff, HR and legal advisers, crew and maintenance supervisors

What delivery modes are available and what does it cost?

Classroom in Tbilisi €580, online classroom (live virtual) €440, self-paced online €50; prices per participant, excluding VAT. Group and in-company prices on request.

Where does the course take place?

Classroom sessions are held at Ana Politkovskaya Street N14, Tbilisi, Georgia. The course is also available online or in-company in Georgia or abroad.

Will I receive a certificate?

On successful completion you receive a Certificate of Completion from the Aviation Training Center of Safety Academia, listing the course title, topics, training hours, dates and instructor. Our instructors are certified aviation professionals, holding GCAA teacher licences, ATPL licences and IATA certificates. All training is designed, delivered and reviewed under our internal quality management system, which follows ISO 9001 principles. Our courses support the training requirements organisations meet under ICAO, EASA and national rules. As with all such regulatory training, each organisation accepts training through its own quality or training system, and on request we provide the syllabus and instructor's CV for your Quality or Safety Manager to review.

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